Cottages at Bay HarborGuest Directory

  • Check-Out Icon
  • Front Desk Icon
    Front Desk
    Dial 0, or 4000
  • Concierge Icon
    Dial 4003
  • Housekeeping Icon
    DIAL 4100
  • Spa Icon
    Dial 4046
  • Carryout/Curbside Icon
    Dial 4058


Lakeside Cottages:

Crooked Tree Cottages:


Cottages at Bay Harbor

Cottage & Resort Information

  • Check-in time is 4pm.

    Check-out time is 11am. Should you require a later departure time, please speak to Reception to check for availability and additional charges. An area is provided for luggage storage should a late check-out not be possible.

    Dial 4000.

  • Face masks are not required at the resort, however, if you would be more comfortable wearing one, we respect and support your decision. If you would like a face mask, you may request one at the Reception Desk.

  • Please press GUIDE on your TV's remote to bring up the channel guide. 

  • All local and long distance calls are complimentary.
    • Rates for operator-assisted calls are available upon request at AT&T Consumer Services, 800.222.0300.
    • We use AT&T for direct-dialed long distance calls.
    • You may obtain free AT&T rate information for the number you are calling by dialing 9+0+area code+number+0.
    • Stay on the line for the AT&T operator.

    Dial 4+room number
    Dial 9+number
    Dial 9+1+area code+number
    Dial 9+1+toll-free number
    Dial 9+001+country code+city code+number
    Wait for tone. Enter your credit card account number.
    International rates apply.
  • Housekeeping is not automatically provided for Cottages stayovers.  If you'd like to request towels, toiletries, or service, please dial 4100 from your room phone.

  • POOL & HOT TUB • Open 8am-10pm

    Located outdoors on the northwest corner of the hotel grounds, use the northwest exit on the hotel Main Level.
    Pool towels are available at the northwest pool exit, as well as at the pool. Please do not use the towels provided in your room.
    Locker rooms are available, access is granted with your room key.
    Hot Tub is 104°

    FITNESS CENTER • Open 24/7
    Located on the hotel Main Level, next to the Inn Café. 
    Access is granted with your room key.
    BUSINESS CENTER • Open 24/7
    Located on the hotel Lower Level, next to the main staircase. 
    Wireless printing is available from anywhere in the hotel. Connect to Wi-Fi, upload your document, and enter the 6-digit code you are given at the keypad on the printer.
  • A self-service ice machine is located inside the hote, on the Main Level at the west end entrance toward the pool
  • The Cottages at Bay Harbor are smoke-free—including inside your Cottage. 
    A $350 recovery fee per incident will be applied to your guest folio for smoking in your Cottage.

    The designated smoking area for the Inn is located outside the front of the hotel near the flag poles.
    The Reception Desk can arrange for an airport shuttle service with advance notice.
    Mackinaw Shuttle • 9+1+231.539.7005
    Around the Clock Taxi • 9+1+231.881.5491
    Odawa Casino Shuttle • 9+1+877.442.6464 
     *Uber and Lyft are also available in the local area
    Avis • 9+1+800.331.1212
    Budget • 9+1+800.527.7000
    Enterprise • 9+1+800.736.8222
    Hertz • 9+1+800.654.3131
    National • 9+1+800.227.7368


    Pellston Regional Airport  (24 miles)
    Delta: 231.539.8423
    Cherry Capital Airport (63 miles)
    American Airlines: 800.433.7300
    Delta: 800.221.1212
    United Airlines: 800.864.8331
    Gerald R. Ford International  Airport   (200 miles)
    Detroit Metropolitan Airport   (279 miles)
    Get a jump on your travel day by printing your boarding pass at our Boarding Pass Kiosk located in the Business Center.
  • If you'd prefer to dial from your cell phone, simply dial 231.439 before the extension.

    Front Desk • 4000

    Concierge • 4003

    The Spa • 4046

    Tee Times
    Bay Harbor Golf Club  • 4029
    Crooked Tree Golf Club  • 4030

    Shuttle Service Reservations • 4000

    Housekeeping • 4100

    Lost & Found • 4036

    Security • 4100

Safety & Security

  • Emergencies • 911
    Other Emergencies • 4100
    Hotel Security • 4100

    • Lock your door securely using all locking devices when you arein your room and always use the viewport to identify visitors.
    • Before opening your guest room door, ask for identification.
    • Associates are required to wear nametags
    • If you’re uncertain about anyone who comes to your door, call the Reception Desk.
    • Do not leave money or other valuables in your suite. The Inn provide scomplimentary safe deposit boxes for your use at the Reception Desk.
    • An escort to and from your vehicle is available upon request.

    When you arrive, we recommend that you take a few precautionary steps, as when you check into any hotel:
    • Locate emergency exits.
    • Carefully review the map on the back of your guest room door.
    • Locate the nearest fire extinguishers and fire alarms.
    • Pull station alarms are located on each floor.
    • In the event of an emergency, pull the alarm nearest the problem.
    Fire Safety 
    The Inn at Bay Harbor is equipped with a modern, efficient fire emergency system, which includes a sprinkler system and smoke detectors in guest rooms and hallways. We want to make sure you are prepared to exit if any of our detection systems sound a warning.
    We ask that you familiarize yourself with the following procedures:
    Exiting the Hotel
    • Take your key.
    • Test your door for heat or smoke before opening it.
    • If the hallway is clear, exit by the nearest stairwell.
    • Do not use elevators.

    If your door feels warm or is impassable:
    • Place wet towels at the base of the door.
    • Dial “0”, giving your name and room number.
    • Turn off your air conditioner or heater to keep smoke from entering the room.
    • Get down on the floor to avoid inhaling smoke.

Outlet Hours & Details


The Sagamore Room

Breakfast buffet and a la carte menu

Daily, 7-11am



Vintage Chophouse | Wine Bar

Lunch, dinner, and bar service
Lunch, 11:30am-5pm
Dinner, 5-11pm

Order Online >


The Inn Cafe

Starbucks coffee and espresso, grab-and-go sandwiches and snack items, ice cream, sundries, and souvenirs

Sunday-Thursday, 7am-6pm
Friday, 7am-7pm
Complimentary drip coffee, 7-11am



Cabana Bar

Near outdoor pool. Lunch, light bites, bar service. Please note, cashless payments only.

Closed for the season.


Room Service

Breakfast, lunch, dinner, and bar service, delivered to your room or suite. 

Available for Inn hotel guests only.
Daily, 7am-11pm



The Links Grille

Lunch, light bites, dinner, and bar service at Bay Harbor Golf Club

Closed for the season.


The Spa

Main level, east end

Monday-Friday, 9am-5pm
Saturday-Sunday, 9am-4pm



Fitness Center

Main level, west end.
State-of-the-art facilities and equipment. Cubbies, headphones, and water station.

Daily, 24 hours


Pool & Hot Tub

Seasonal outdoor pool, year-round outdoor hot tub.

Daily, 8am-10pm


Shuttle Service

Day-of reservations required.

Daily, 8am-10pm




We're happy to help you make reservations, discover activities, and more, so you can make the most of your time here.

Thursday-Saturday, 9am-5pm



Business Center

Lower level, near lobby staircase. 

Daily, 24 hours


Resort Activities

  • Bonfire & S'mores - S'mores

    Bonfire & S'mores

    Gather Round

Concierge Corner

How can we help?
Dial 4003 from your Cottage, or feel free to stop by the Concierge desk, located near Reception in the Inn at Bay Harbor lobby to get help from our experienced team with reservations, activities, local knowledge, and more.

Ongoing Activities

Village at Bay Harbor shops


Village at Bay Harbor

Meander down to Main Street of Village at Bay Harbor, with charming shops and eateries along a cobblestone street leading to scenic Bay Harbor Lake Marina. 


Petoskey Wine Region

Self-guided tour of 13 local wineries, see Reception Desk for brochure.

SkyBridge Michigan

Daily, 10am-9pm

SkyBridge Michigan

Enjoy $5 off on your tickets to experience SkyBridge Michigan, located at Boyne Mountain. Discount validated with your lodging confirmation number.


Avalanche Bay Indoor Waterpark

Family fun where it's always 84 degrees, located at Boyne Mountain.
Lodging guests receive a 10% discount on day passes. 


Castle Farms

Take a self-guided tour of northern Michigan's own historic French Renaissance castle, located in Charlevoix. Inn guests receive a discounted entry rate.
Tuesday-Sunday • 10am-4pm


Earl Young Mushroom Houses

Discover up to 20 of Charlevoix’s unique and historic “Mushroom Houses” with guided tours.
By Appointment, 231.445.0700


Crooked Tree Arts Center

Explore local and national art exhibitions in the heart of downtown Petoskey, plus concerts and events.

Click on Event titles for details.