Cottages at Bay HarborGuest Directory
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Check-Out11:00am
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Front DeskDial 0, or 4000
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ConciergeDial 4003
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HousekeepingDIAL 4100
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SpaDial 4046
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Carryout/CurbsideDial 4058
WI-FI
Lakeside Cottages:
Lakeside_Cottages_Wi-Fi
Crooked Tree Cottages:
Crooked_Tree_Guest_Wifi
Cottage & Resort Information
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Check-in time is 4pm.
Check-out time is 11am. Should you require a later departure time, please speak to Reception to check for availability and additional charges. An area is provided for luggage storage should a late check-out not be possible.
Dial 4000. -
Face masks are not required at the resort, however, if you would be more comfortable wearing one, we respect and support your decision. If you would like a face mask, you may request one at the Reception Desk.
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Please press GUIDE on your TV's remote to bring up the channel guide.
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All local and long distance calls are complimentary.
• Rates for operator-assisted calls are available upon request at AT&T Consumer Services, 800.222.0300.
• We use AT&T for direct-dialed long distance calls.
• You may obtain free AT&T rate information for the number you are calling by dialing 9+0+area code+number+0.
• Stay on the line for the AT&T operator.ROOM-TO-ROOMDial 4+room numberLOCALDial 9+numberLONG DISTANCEDial 9+1+area code+numberTOLL-FREEDial 9+1+toll-free numberINTERNATIONALDial 9+001+country code+city code+numberWait for tone. Enter your credit card account number.International rates apply. -
Housekeeping is not automatically provided for Cottages stayovers. If you'd like to request towels, toiletries, or service, please dial 4100 from your room phone.
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POOL & HOT TUB • Open 8am-10pm
Located outdoors on the northwest corner of the hotel grounds, use the northwest exit on the hotel Main Level.
Pool towels are available at the northwest pool exit, as well as at the pool. Please do not use the towels provided in your room.
Locker rooms are available, access is granted with your room key.
Hot Tub is 104°FITNESS CENTER • Open 24/7Located on the hotel Main Level, next to the Inn Café.
Access is granted with your room key.BUSINESS CENTER • Open 24/7Located on the hotel Lower Level, next to the main staircase.
Wireless printing is available from anywhere in the hotel. Connect to Wi-Fi, upload your document, and enter the 6-digit code you are given at the keypad on the printer. -
A self-service ice machine is located inside the hote, on the Main Level at the west end entrance toward the pool
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The Cottages at Bay Harbor are smoke-free—including inside your Cottage.A $350 recovery fee per incident will be applied to your guest folio for smoking in your Cottage.
The designated smoking area for the Inn is located outside the front of the hotel near the flag poles. -
AIRPORT TRANSPORTATIONThe Reception Desk can arrange for an airport shuttle service with advance notice.Mackinaw Shuttle • 9+1+231.539.7005PUBLIC TRANSPORTATIONAround the Clock Taxi • 9+1+231.881.5491Odawa Casino Shuttle • 9+1+877.442.6464*Uber and Lyft are also available in the local areaCAR RENTALAvis • 9+1+800.331.1212Budget • 9+1+800.527.7000Enterprise • 9+1+800.736.8222Hertz • 9+1+800.654.3131National • 9+1+800.227.7368
AIRPORTS
Pellston Regional Airport (24 miles)231.539.8442Delta: 231.539.8423Cherry Capital Airport (63 miles)231.947.2250American Airlines: 800.433.7300Delta: 800.221.1212United Airlines: 800.864.8331Gerald R. Ford International Airport (200 miles)616.233.6000Detroit Metropolitan Airport (279 miles)734.247.7678BOARDING PASS KIOSKGet a jump on your travel day by printing your boarding pass at our Boarding Pass Kiosk located in the Business Center. -
If you'd prefer to dial from your cell phone, simply dial 231.439 before the extension.
Front Desk • 4000
Concierge • 4003
The Spa • 4046
Tee Times
Bay Harbor Golf Club • 4029
Crooked Tree Golf Club • 4030Shuttle Service Reservations • 4000
Housekeeping • 4100
Lost & Found • 4036
Security • 4100
Safety & Security
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Emergencies • 911
Other Emergencies • 4100
Hotel Security • 4100 -
TRAVELER SAFETY
• Lock your door securely using all locking devices when you arein your room and always use the viewport to identify visitors.
• Before opening your guest room door, ask for identification.
• Associates are required to wear nametags
• If you’re uncertain about anyone who comes to your door, call the Reception Desk.
• Do not leave money or other valuables in your suite. The Inn provide scomplimentary safe deposit boxes for your use at the Reception Desk.
• An escort to and from your vehicle is available upon request.EMERGENCY PROCEDURESWhen you arrive, we recommend that you take a few precautionary steps, as when you check into any hotel:• Locate emergency exits.• Carefully review the map on the back of your guest room door.• Locate the nearest fire extinguishers and fire alarms.• Pull station alarms are located on each floor.• In the event of an emergency, pull the alarm nearest the problem.Fire SafetyThe Inn at Bay Harbor is equipped with a modern, efficient fire emergency system, which includes a sprinkler system and smoke detectors in guest rooms and hallways. We want to make sure you are prepared to exit if any of our detection systems sound a warning.We ask that you familiarize yourself with the following procedures:Exiting the Hotel• Take your key.• Test your door for heat or smoke before opening it.• If the hallway is clear, exit by the nearest stairwell.• Do not use elevators.If your door feels warm or is impassable:• Place wet towels at the base of the door.• Dial “0”, giving your name and room number.• Turn off your air conditioner or heater to keep smoke from entering the room.• Get down on the floor to avoid inhaling smoke.
Outlet Hours & Details
Dining
Vintage Chophouse | Wine Bar
Lunch, dinner, and bar service
Lunch, 11:30am-5pm
Dinner, 5-11pm
231.439.4051
Order Online >
Dining
The Inn Cafe
Starbucks coffee and espresso, grab-and-go sandwiches and snack items, ice cream, sundries, and souvenirs
Daily, 7am-2:30pm
Complimentary drip coffee, 7-11am
231.439.4066
Dining
Cabana Bar
Near outdoor pool. Lunch, light bites, bar service. Please note, cashless payments only.
Thursday-Monday, noon-7pm
Open through September 15
Dining
Room Service
Breakfast, lunch, dinner, and bar service, delivered to your room or suite.
Available for Inn hotel guests only.
Daily, 7am-11pm
231.439.4058
Dining
The Links Grille
Lunch, light bites, dinner, and bar service at Bay Harbor Golf Club
Daily, 11am-6pm
Open through October 13
Wellness
The Spa
Wellness
Fitness Center
Main level, west end.
State-of-the-art facilities and equipment. Cubbies, headphones, and water station.
Daily, 24 hours
Activities
Pool & Hot Tub
Seasonal outdoor pool, year-round outdoor hot tub.
Daily, 8am-10pm
Services
Shuttle Service
Day-of reservations required.
Daily, 8am-10pm
231.439.4852
Services
Concierge
We're happy to help you make reservations, discover activities, and more, so you can make the most of your time here.
Daily, 9am-5pm
231.439.4003
Services
Business Center
Lower level, near lobby staircase.
Daily, 24 hours
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Pool & Hot Tub - Pool and Hot Tub
Pool & Hot Tub
outdoor
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Golf - Golf
Golf
45-Holes
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Biking - Biking
Biking
Cruising Along
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Afternoon Tea - Afternoon Tea
Afternoon Tea
Time Well Spent
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Bonfire & S'mores - S'mores
Bonfire & S'mores
Gather Round
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Reserve Yours - See Details
Reserve Yours
Poolside Cabanas
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Lawn Games - Lawn Games
Lawn Games
Friendly Competition
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The Spa - Spa & Salon
The Spa
Immerse Yourself in Luxury
Concierge Corner
How can we help?
Dial 4003 from your Cottage, or feel free to stop by the Concierge desk, located near Reception in the Inn at Bay Harbor lobby to get help from our experienced team with reservations, activities, local knowledge, and more.
Ongoing Activities
Daily
Village at Bay Harbor
Meander down to Main Street of Village at Bay Harbor, with charming shops and eateries along a cobblestone street leading to scenic Bay Harbor Lake Marina.
Daily, 10am-9pm
SkyBridge Michigan
Enjoy $5 off on your tickets to experience SkyBridge Michigan, located at Boyne Mountain. Discount validated with your lodging confirmation number.
Daily
Avalanche Bay Indoor Waterpark
Family fun where it's always 84 degrees, located at Boyne Mountain.
Lodging guests receive a 10% discount on day passes.
Tuesday-Sunday
Castle Farms
Take a self-guided tour of northern Michigan's own historic French Renaissance castle, located in Charlevoix. Inn guests receive a discounted entry rate.
Tuesday-Sunday • 10am-4pm
Daily
Earl Young Mushroom Houses
Discover up to 20 of Charlevoix’s unique and historic “Mushroom Houses” with guided tours.
By Appointment, 231.445.0700
Tuesday-Saturday
Crooked Tree Arts Center
Explore local and national art exhibitions in the heart of downtown Petoskey, plus concerts and events.
Click on Event titles for details.