FAQ | Lodging

Have questions related to lodging? We're here to help! We have compiled a list of frequently asked questions and answers. Didn't find your answer? Contact us by calling 866.585.8123.

  • Rooms and cottages are not guaranteed to be in a specific building or location, but special requests can be made through the platform through which guests book lodging.

  • Check-in begins at 4pm, and check-out is by 11am.

  • Check-in for all locations (Inn at Bay Harbor, Lakeside Cottages, and Crooked Tree Cottages) is at the Reception Desk at Inn at Bay Harbor. 

    The address is 3600 Village Harbor Drive, Bay Harbor, MI 49770.

  • Yes, for hotel stays. Download the Marriott Bonvoy app ahead of your stay to utilize this service.

  • Please contact our Reservations department at 866.585.8123.

  • Yes, there is 20% discount on lodging for active and retired military with a valid ID.

  • We do not offer a shuttle service between resorts.

  • Please contact our Reservations department at 866.585.8123, or by calling the Reception Desk at 231.439.4000.

  • Please contact our Reservations department at 866.585.8123, or by calling the Reception Desk at 231.439.4000.