FAQ | Lodging

Have questions related to lodging? We're here to help! We have compiled a list of frequently asked questions and answers. Didn't find your answer? Contact us by calling 866.585.8123.

  • Rooms and cottages are not guaranteed to be in a specific building or location as most of our units are individually owned.

  • Check-in begins at 4pm, and check-out is by 11am.

  • Check-in for all locations (Inn at Bay Harbor, Lakeside Cottages, and Crooked Tree Cottages) is at the Reception Desk at Inn at Bay Harbor.  Address is 3600 Village Harbor Drive, Bay Harbor, MI 49770.

  • Breakfast for two is included in all standard and package night stays.  

  • Yes! 

  • Yes, there is 20% discount on lodging for active and retired military with a valid ID.

  • We do not offer a shuttle service between resorts.

  • Please contact our Reservations department at 866.585.8123.

  • Please contact our Reservations department at 866.585.8123, or by calling the Reception Desk at 231.439.4000.

  • Please contact our Reservations department at 866.585.8123, or by calling the Reception Desk at 231.439.4000.

  • Yes.  Learn more about Marriott Bonvoy loyalty program by clicking here.